jacquie granger

Creative Strategy. Invisible Design. Proven Results.

I lead creative teams to achieve a standard of “invisible excellence,” transforming complex organizational goals into intuitive, high-performance interfaces. My track record spans from driving the national consumer launches for TiVo and DirecTV to modernizing critical service portals for federal agencies. My philosophy is simple: when design is poor, it is a distraction; when it is exceptional, the user never has to think about it—they only see the results.

Beyond design execution, I specialize in the operational strategy required to scale excellence. This includes architecting UX frameworks within Centers for Agile Excellence, mentoring cross-functional teams, and authoring high-stakes proposals that secure new federal and commercial contracts. Whether navigating the intersection of brand identity and user behavior or consulting on rigorous regulatory requirements, my focus is always on delivering mission-critical solutions that feel effortless for the end user.

To view an end-to-end project narrative, please see my Conrad von Kollmar’s project.

For the other two portfolio pages, please text at (310) 927-5574 or email me for the password to view.